FAQs

1. What sizes do you offer?
We offer a wide range of sizes to suit every body type. Size availability may vary by product, so be sure to check the size chart on each product page for accurate measurements.

2. How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package’s journey in real-time.

3. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1–3 business days and delivered within 5–10 business days. You’ll receive all updates via email.

4. Do you ship internationally?
Yes! This store ships worldwide. International shipping times and fees will be calculated at checkout based on your location.

5. Can I return or exchange an item?
Absolutely. If you're not satisfied with your purchase, you can return or exchange it within 14 days of delivery. Items must be unworn, unwashed, and in their original condition. Please visit our Returns page for more details.

6. What if I received a damaged or wrong item?
We're sorry for the inconvenience! If you received an incorrect or damaged item, please contact us immediately at [your email] with your order number and a photo of the issue. We’ll make it right as quickly as possible.

7. How can I contact customer support?
You can reach out to our support team anytime via the Contact Us page or email us directly at info@lenaboutique-hamptons.com. We typically respond within 24 hours, Monday to Friday.

8. Do you restock sold-out items?
Some of our bestsellers do get restocked. We recommend signing up for restock alerts on the product page or joining our newsletter to be the first to know.